Our Commitment to You
Wafa is a Muslim-owned matrimonial platform built for Muslims seeking marriage the halal way. We are committed to protecting your privacy and handling your personal data with the utmost care and respect. This policy explains what we collect, why, and your rights over it.
Data We Collect
Account & Profile
- Name, email address, date of birth, gender
- Profile details: nationality, ethnicity, religiosity, education, occupation, family preferences
- Photos and voice/video intros you upload voluntarily
- Approximate (city-level) location, only if you grant permission — used to show distance to matches and detect your travel city
Usage Data
- Messages exchanged with matches (encrypted in transit)
- Interest requests sent and received
- Device push notification token (FCM)
- Analytics events (screen views, feature usage) with limited device identifiers, including an advertising ID and app-instance ID
Technical Data
- Device type and OS version (for bug fixing)
- App version
- Crash reports via Firebase Crashlytics
How We Use Your Data
- To create and display your matrimonial profile to compatible users
- To power our matching algorithm and compatibility scores
- To deliver messages, interest requests, and push notifications
- To keep the platform safe (AI scam detection, moderation, report reviews)
- To process subscription payments via Google Play
- To send service emails (account verification, password reset, important notices)
- To improve the app through aggregated analytics
- To comply with legal obligations
Data Sharing
We never sell your personal data. Period.
We share data only with these trusted service providers:
- Firebase (Google) — push notifications, crash reporting, analytics
- RevenueCat — subscription management and payment processing
- Agora — real-time voice and video call infrastructure
- Cloudflare R2 — secure photo and media storage
- Resend — transactional email delivery (verification and password-reset emails)
- Anthropic — powers the in-app support assistant and analyses feedback you submit (support-chat and feedback text only)
All processors are bound by data processing agreements and are prohibited from using your data for their own purposes. We do not share your data with other matrimonial platforms, advertisers, or data brokers.
Photos & Media
- Photos can be blurred — only users you explicitly approve see your full photos
- All photos are watermarked to deter misuse
- Screenshot detection is active on profile and chat screens
- You can delete individual photos or all photos at any time from your profile
Data Security
- All data is transmitted over HTTPS/TLS encryption
- Passwords are hashed with bcrypt (12 rounds) — we never store plain-text passwords
- Authentication tokens are stored in device secure storage
- Sessions automatically expire after 30 minutes of background inactivity
- Regular security audits are conducted
Your Rights
- Access — download a copy of all your data (Settings > Account > Export My Data)
- Correction — update inaccurate information from your profile at any time
- Deletion — delete your account and all data permanently (Settings > Account > Delete Account). See our account deletion page. This action is irreversible.
- Portability — request your data in a machine-readable format
- Withdraw consent — opt out of analytics by emailing privacy@wafamuslim.com
We respond to all requests within 30 days (typically 72 hours).
Age Requirement
Wafa is strictly for adults aged 18 and over. We verify age during registration and profile setup. We do not knowingly collect personal data from minors. If we discover that a minor has registered, the account and all associated data will be immediately and permanently deleted.
Data Retention
We retain your data for as long as your account is active. Upon account deletion:
- Your profile, photos, and personal information are deleted within 30 days
- Messages are deleted immediately
- Anonymised analytics data may be retained for up to 2 years
- We may retain minimal data where required by law (e.g., transaction records)
Contact & Questions
Privacy Team: privacy@wafamuslim.com
General Support: support@wafamuslim.com
Legal: legal@wafamuslim.com
We respond within 72 hours.